Primer Reference
This interactive Primer is based on Effective Utility Management: A Primer for Water and Wastewater Utilities (PDF)
Welcome to the Interactive Primer
As a water or wastewater utility manager, are these challenges familiar to you?
- Rising costs
- Aging infrastructure
- Increasingly stringent regulatory requirements
- Population growth
- A rapidly changing workforce
If so, the 10 Ten Attributes of Effectively Managed Water Sector Utilities and the information in this interactive Primer can help you respond to both current and future challenges of the 21st century. Included in the interactive Primer are five steps to help you begin implementing the Attributes.
This Interactive Primer has the following sections (listed in the tabs above):
- Interactive Primer Home (with welcome and background information)
- Ten Attributes (of Effectively Managed Water Sector Utilities)
- Getting Started
- Keys to Success
- Utility Measures
How to navigate through the Interactive Primer
- Click “next” arrows at the upper right of each page to progress through the Interactive Primer in order. Note that this is recommended for this first time through. Use the “previous” arrows to move back to a page you’ve already viewed.
- Select a tab above to jump to the first page of that section.
- Follow links within the pages to other content both within the Interactive Primer and to the EUM Resource Toolbox. Use your browser buttons to return to previously viewed pages.
Click the Next arrow to start.
