Keys to Management Success
The following are frequently used management approaches and systems that experience indicates help water and wastewater utilities manage more effectively. They create a supportive climate for a utility as it works towards the outcomes outlined in the Attributes, and they can help integrate the utility’s improvement efforts across the Attributes. The Keys to Management Success are:
- Leadership
- Strategic business planning
- Organizational approaches
- Measurement
- Continual Improvement Management Framework
Additional resources on the Keys to Management Success can be found in the EUM Resource Toolbox.
